Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Paramphera Studio.

We are committed to processing and delivering your orders safely and efficiently. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

Paramphera Studio currently ships orders within India only.

1. Order Processing

Orders are generally processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will generally be processed on the next business day.
During festive seasons, promotional events, sales, or periods of high order volume, processing may take longer than usual.
Once your order has been dispatched, shipping and tracking information will be shared through the contact details provided with your order, where tracking is available.

2. Shipping & Delivery Options

The shipping options available for your order and the applicable shipping charges will be displayed during checkout before you complete your purchase.

Our current domestic shipping options are:

Economy

Shipping Charge: ₹100

Estimated Delivery: 5–8 business days

Economy is our standard shipping option for eligible locations across India.

Express (Fast Delivery)

Shipping Charge: ₹200

Estimated Delivery: 3–5 business days

Express delivery is available for eligible locations supported by our delivery network.

Founder Led Delivery – Within Rajasthan

Shipping Charge: ₹5,999

Estimated Delivery: 1–2 business days

This service is available for eligible delivery locations within Rajasthan.

Shopify currently provides free Founder Led Delivery for orders of ₹1,99,999 and above under this shipping option, where applicable.

Founder Led Delivery – All Over India

Shipping Charge: ₹10,999

Estimated Delivery: 3–5 business days

This service is available for eligible delivery locations across India.

The availability of each shipping option depends on the customer's delivery address, order value, and other applicable conditions. Only shipping options available for the particular order will be displayed during checkout.

3. Delivery Timelines

The delivery timelines mentioned above are estimated delivery timelines and are not guaranteed delivery dates.

Delivery time may vary depending on:

Delivery location
Courier availability
Logistics conditions
Weather conditions
Public holidays
Festive or promotional periods
Transportation delays
Incorrect or incomplete address information
Events beyond our reasonable control

The estimated delivery period generally begins after the order has been processed and dispatched.

Where a specific delivery estimate is displayed at checkout, that estimate will apply to the relevant order.

4. Shipping Charges

The applicable shipping charge will be displayed during checkout before you complete your purchase.

Our current shipping charges are:

Shipping Method	Shipping Charge	Estimated Delivery
Economy	₹100	5–8 business days
Express (Fast Delivery)	₹200	3–5 business days
Founder Led Delivery – Within Rajasthan	₹5,999	1–2 business days
Founder Led Delivery – All Over India	₹10,999	3–5 business days

Founder Led Delivery – Within Rajasthan: Free for eligible orders of ₹1,99,999 and above, as currently configured on our website.

Shipping charges, delivery options, and promotional offers may be changed from time to time. Any applicable shipping charge will be shown before you complete your purchase.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared through the email address, phone number, SMS, or other communication method provided with your order, where tracking is available.

You may use the tracking information provided to check the status of your shipment with the relevant courier or logistics provider.

If tracking information does not update immediately after dispatch, please allow reasonable time for the courier system to update.

For assistance with tracking, please contact us:

Email: parampherastudio@gmail.com

Phone: +91 9024150961

6. Delivery Attempts

Our courier or delivery partner will make delivery attempts according to its standard delivery process.

Customers should ensure that:

The shipping address is complete and accurate.
The PIN code is correct.
The provided mobile number is reachable.
The customer or an authorized person is available to receive the shipment where required.

If delivery cannot be completed because of:

Incorrect or incomplete address;
Incorrect phone number;
Recipient being unavailable;
Customer refusing delivery;
Repeated failed delivery attempts; or
Other circumstances attributable to the customer,

the shipment may be returned to Paramphera Studio.

If the customer requests re-dispatch after a failed delivery caused by incorrect information, refusal, or repeated failed delivery attempts, additional shipping charges may apply.

Any applicable charges will be communicated to the customer before re-dispatch.

7. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete:

Full name
Shipping address
City
State
PIN code
Mobile number
Email address, where required

Please carefully verify your information before placing your order.

Paramphera Studio is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information after placing an order, contact us as soon as possible.

We will try to assist you, but changes cannot be guaranteed once an order has been processed or dispatched.

8. Damaged, Defective, Missing, or Incorrect Products

If you receive:

A damaged product;
A defective product;
A missing item;
An incorrect product; or
Another material discrepancy attributable to Paramphera Studio,

please contact us within 48 hours of delivery.

Please provide:

Order number;
Clear photographs/videos of the product;
Clear photographs/videos of the parcel and packaging, wherever applicable.

After receiving your complaint, our team may provide return instructions.

The delivered parcel/product may be required to be sent back to the designated Paramphera Studio return address for physical inspection.

After the parcel is received, the inspection process may take 2–3 business days.

After inspection, Paramphera Studio will determine the appropriate resolution, which may include an exchange/replacement or refund, as applicable.

For complete details, please refer to our Return & Refund Policy.

9. Parcel Damage During Delivery

If the outer parcel appears visibly damaged at the time of delivery, customers are advised to:

Take photographs/videos of the parcel before opening it, wherever reasonably possible.
Record any visible damage to the packaging.
Contact Paramphera Studio within 48 hours of delivery if the product inside is damaged or another issue is identified.

Photographs/videos of the parcel and packaging may be required for verification with our logistics partner.

10. Delivery Delays

We make reasonable efforts to dispatch orders and facilitate delivery within the estimated timelines displayed at checkout.

However, delays may occur due to circumstances beyond our reasonable control, including:

Extreme weather;
Natural disasters;
Public holidays;
Government restrictions;
Strikes or transportation disruptions;
Courier or logistics operational issues;
Technical failures;
High-volume periods; or
Other unforeseen circumstances.

If your order is delayed beyond the estimated delivery period, please contact us so that we can assist in checking the shipment status.

Nothing in this section is intended to exclude any rights or remedies available to consumers under applicable law.

11. Failed or Returned Deliveries

If a shipment is returned to Paramphera Studio because the customer:

Provided an incorrect or incomplete address;
Provided an incorrect phone number;
Was repeatedly unavailable to receive the shipment;
Refused delivery; or
Failed to accept the shipment for reasons attributable to the customer,

we may contact the customer regarding the next steps.

If re-dispatch is requested, additional shipping charges may apply.

Any refund or other resolution, where applicable, will be handled in accordance with our Return & Refund Policy and applicable law.

12. International Shipping

Paramphera Studio currently ships within India only.

International shipping is not currently available.

Any international shipping option or destination that may appear in internal or technical shipping settings does not mean that international orders are currently being accepted.

If international shipping is introduced in the future, this Shipping Policy will be updated to include the applicable countries, shipping charges, delivery estimates, customs duties, taxes, and other international shipping terms.

13. Shipping Policy and Other Policies

This Shipping Policy should be read together with our:

Terms of Service
Return & Refund Policy
Privacy Policy

In case of a return, exchange, or refund issue, the terms of our Return & Refund Policy will apply.

Nothing in this Shipping Policy is intended to restrict any mandatory rights available to consumers under applicable law.

14. Contact Us

If you have questions regarding shipping, delivery, tracking, or your order, please contact us:

Paramphera Studio
Proprietor: Arpit Goyal

Address:
3375, Nindar Rao Ji Ka Rasta,
Chandpole Bazar, Jaipur – 302001,
Rajasthan, India

Email: parampherastudio@gmail.com
Phone: +91 9024150961

Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)